Privacy Policy

This Privacy Policy explains how Wisula (“we”, “our”, “us”) collects, uses, and protects personal information from clients who engage with our post-production services.

1. Information We Collect

We may collect:

  • Name, email address, and contact details

  • Project information and creative requirements

  • Media files provided for editing (footage, audio, images)

  • Billing information

  • Any additional details needed to complete a project

2. How We Use Your Information

Your information is used to:

  • Deliver and manage post-production services

  • Communicate with you about project progress and delivery

  • Process payments and invoices

  • Maintain internal business records

  • Improve service quality and client experience

We do not use your personal information for advertising or marketing without your consent.

3. Data Sharing

We do not sell or rent personal information.

We may share limited information with trusted third parties solely to deliver our services, including:

  • File transfer platforms (e.g., Google Drive, Dropbox, WeTransfer)

  • Project management or review tools (e.g., Frame.io)

  • Payment processors (e.g., PayPal, Stripe)

All third parties must comply with standard data protection practices.

4. Media File Handling & Retention

  • Media files are stored only for as long as necessary to complete the project.

  • Final deliverables must be downloaded by the client within 14 days unless otherwise agreed.

  • After this period, files may be permanently deleted.

  • Wisula is not responsible for long-term storage or recovery of project files.

5. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and user experience.

You may disable cookies through your browser settings.

6. Security Measures

We implement industry-standard measures to protect your data from unauthorized access or misuse.

However, no method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

To exercise these rights, contact us at info@wisula.com

8. Minors

Our services are intended for businesses and are not directed at individuals under the age of 18.

9. Policy Updates

We may update this Privacy Policy occasionally.

All revisions will be posted on this page with a new “Last updated” date.

By using our services, you agree to the terms described in this Privacy Policy.

Last updated: November 2025